Need help? You can view a list of our most frequently asked questions here.

Covering topics from our trading, contributions, taking money out and transfer processes.

 

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Our dedicated team are here to help with any questions you may have about our products and services.

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Postal address

James Hay

Dunn's House, St Paul's Rd, Salisbury, Wiltshire, SP2 7BF

Call us

03455 212 414

8:30am - 5:30pm
Monday to Friday


Below you’ll find our opening hours over the festive period. We wish you all a happy and relaxing break.

  • Friday 22 December: 8:30am - 12:30pm
  • Monday 25 December: Closed
  • Tuesday 26 December: Closed
  • Wednesday 27 December: 8:30am - 5:30pm
  • Thursday 28 December: 8:30am - 5:30pm
  • Friday 29 December: 8:30am - 12:30pm
  • Monday 1 January: Closed
  • Tuesday 2 January: 8:30am - 5:30pm

Please note that calls both in and out of James Hay Partnership may be recorded for training purposes or to verify conversations. Office opening times exclude Bank Holidays.